Accepting Applications
Employment Requirements
• OND/HND. • Minimum of one (1) year’s experience. • Pleasant personality. • Excellent communication skills. • Good organizational skills. • Computer literacy. • Ability to work under pressure. • Professional appearance. • Excellent customer service skills. Benefits
• HMO
• Pension
• Group Life Insurance
• Annual Leave
5 WHITEROSE-CUSTOMER EXPERIENCE DPT.
• Staff Appreciation Incentive
KPIs
• Telephone Response Time
• Visitor Satisfaction
• Visitor Registration Accuracy
• Attendance
• Reception Area Cleanliness
• Professional Conduct • Internal Customer Feedback
• Mail Handling Accuracy
• Administrative Support
• Zero Customer Complaints