Relationship Manager (ABO–SBO)

PREMIUM HR SOLUTIONS LIMITED is seeking to hire a Relationship Manager (ABO–SBO) for a leading Financial Institution in Lagos, Nigeria.

The ideal candidate will be responsible for managing and growing a portfolio of retail and commercial clients by delivering tailored financial solutions, deepening customer relationships, and driving revenue growth. The role requires strong business development capabilities, credit knowledge, and the ability to meet performance targets while ensuring compliance with regulatory standards.

Interested candidates must possess a minimum of a Bachelor’s degree in Business Administration, Finance, Economics, or a related field with at least 2–5 years of experience in a similar role within the banking or financial services sector.

Monthly gross salary is competitive and aligned with industry standards (excluding bonuses and incentives).

Job Type: Full-time

Duties & Responsibilities

• Manage and grow a portfolio of retail and commercial clients to drive retention and satisfaction.
• Drive deposit mobilization, loan bookings, and revenue generation in line with set targets.
• Identify and onboard new clients through proactive business development and networking.
• Cross-sell banking products including loans, savings, investments, and digital solutions.
• Conduct regular client engagements to understand financial needs and provide tailored solutions.
• Prepare credit proposals and manage the end-to-end credit process in line with risk guidelines.
• Monitor loan performance and ensure timely repayments to maintain asset quality.
• Stay updated on market trends and competitor activities to inform business strategy.
• Ensure strict compliance with KYC, AML, and regulatory requirements.
• Collaborate with internal teams to ensure seamless service delivery.

Key Requirements

• Bachelor’s degree (B.Sc./HND) in Business Administration, Finance, Economics, or related field.
• Minimum of 2–5 years’ experience in a similar role within banking or financial services.
• Professional certifications (e.g., ACIB, CFA) are an added advantage.
• Strong sales, business development, and relationship management skills.
• Sound knowledge of credit analysis and risk assessment.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work in a fast-paced, target-driven environment.
• High level of integrity and professionalism.

Performance Metrics (KPIs)

• Deposit and liability growth
• Loan portfolio growth and quality
• Revenue and profitability targets
• Customer acquisition and retention
• Cross-selling performance
• Compliance and audit ratings

Reporting Line

Reports to: Business Manager / Branch Manager