Premium HR Solution is currently recruiting for a reputable Microfinance Bank and is seeking experienced and target-driven Direct Sales Agents (DSAs) to join its growing sales team.
Experience: 1–3 years
Job Summary
The successful candidate will be responsible for acquiring new customers, promoting the Bank’s financial products and services, generating quality leads, supporting loan and customer acquisition activities, and building strong customer relationships.
We are particularly interested in candidates with previous experience in Microfinance Banks, Fintech companies, Commercial/Retail Banks, Lending Companies, Agency Banking, Consumer Finance, or other Financial Institutions.
Key Responsibilities
- Identify and acquire new customers through field sales, referrals, direct prospecting, and other approved channels.
- Promote the Bank’s products and services, including loans, savings, accounts, digital banking solutions, and other financial products.
- Generate qualified leads and convert prospects into active customers.
- Build and maintain strong relationships with existing and prospective customers.
- Explain product features, eligibility requirements, repayment terms, and other relevant information to customers.
- Support customers through account opening, onboarding, documentation, and loan application processes.
- Conduct market visits and identify new business opportunities within assigned locations.
- Achieve assigned customer acquisition, loan disbursement, deposit mobilization, and revenue targets.
- Follow up on leads and maintain an active pipeline of prospective customers.
- Work closely with the Bank’s Operations, Credit, Risk, and Customer Service teams to ensure smooth customer onboarding.
- Maintain accurate records of customer interactions, applications, sales activities, and follow-ups.
- Ensure compliance with the Bank’s policies, KYC requirements, procedures, and applicable regulations.
- Prepare and submit regular sales and activity reports to the line manager.
Requirements
- Minimum of OND/HND/Bachelor’s Degree in any relevant field.
- 1–3 years of relevant sales experience, preferably in:
- Microfinance Banking
- Fintech
- Commercial/Retail Banking
- Lending
- Agency Banking
- Consumer Finance
- Digital Financial Services
- Proven experience in direct sales, customer acquisition, loan sales, deposit mobilization, or financial-product sales.
- Strong communication, negotiation, persuasion, and customer relationship management skills.
- Ability to work with and consistently meet sales targets.
- Good understanding of financial products and customer onboarding processes.
- Strong knowledge of the assigned market/location and willingness to conduct field sales activities.
- Proficiency in using smartphones, digital platforms, Microsoft Office, and basic CRM/sales applications.
- Must be proactive, self-motivated, result-oriented, and comfortable working in a target-driven environment.
Preferred Candidate Profile
Candidates who have previously worked as any of the following are highly encouraged to apply:
- Direct Sales Agent (DSA)
- Relationship Officer
- Sales Executive – Banking/Fintech
- Loan Sales Officer
- Business Development Officer
- Customer Acquisition Officer
- Field Sales Executive
- Deposit Mobilization Officer
- Agency Banking Officer
- Fintech Sales Representative
- Microfinance Sales Officer
Key Performance Indicators (KPIs)
- New customer acquisition
- Quality leads generated
- Loan/customer applications
- Loan disbursement performance
- Deposit mobilization, where applicable
- Customer activation and retention
- Sales conversion rate
- Revenue generated
- Achievement of monthly sales targets
- Compliance with KYC and internal procedures
Compensation
Net Salary: ₦150,000 monthly
Additional performance-based incentives/commissions may apply in line with the Bank’s approved compensation structure.
Ideal Candidate
The ideal candidate is a high-energy and commercially driven financial-services professional with proven experience in customer acquisition and sales. Candidates with an existing customer network, strong knowledge of the financial-services market, and a track record of meeting or exceeding sales targets will be highly preferred.
